What emerging opportunities is your company taking advantage of in 2012?

Jeremy Hitzig: The soft market has made it challenging for many companies to make investments in their businesses in recent years. We have reinvested in training and development as well as systems and technology. I am confident that these investments will pay dividends as the market begins to change in the next year or so.

James Drinkwater: Specialization. We see a continued move of the industry toward specialization and we are finding that our clients and markets increasingly want to deal with people that specialize in a certain area or industry class. Over the past 3 years, we have built out 14 risk and industry practices and will continue to develop those practices in 2012 to build even stronger expertise, techniques and unique products and services.

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