Cloud computing is growing in popularity among insurers andproducers—and as usage evolves, so too is a thorough understandingof the risks involved, says Tim Francis, second vicepresident/enterprise cyber lead for insurer Travelers.
In one sense, the exposures forcloud computing remain very much the same as they are for aninternal computer system: A potential cyber-attack or hacking couldaccess and expose precious personal data. Or information could gomissing or become exposed through negligence.
Cloud computing's disadvantage is that once a carrier or agencyhas turned over its data to the cloud, a degree of oversight islost. And the ability to grasp the extent of a data breach isimpaired, says Francis: "Control is limited, and you may not beallowed to look at the [cloud computing] information to identifywhat happened."
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