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As insurance companies and agencies search for solutions to address their business problems, looking to the cloud may be among the answers, according to such industry consultants as Bob Hirsch, a director at Deloitte Consulting.

And by delivering technology capability on demand, cloud computing has indeed started to become an attractive option for agencies wishing to reduce the costs of maintaining IT infrastructure. Cloud computing also delivers true mobility, allowing agents to access data and applications anywhere, from an Internet-enabled device.

Agency software vendors, recognizing the increasing appeal of this approach, have continued to configure their solutions for cloud delivery, make investments in cloud infrastructure and create cloud-only offerings (see sidebar on page 16).

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