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In the physical world, the most basic concept of security is making sure the doors are locked. But in the social networking world, the challenge for insurance CISOs is to keep the doors open while still securing sensitive data and intellectual property.

“From a security officer perspective, we need to find ways to say ‘yes’ to the business,” says Mike Dockery, CISO, Cincinnati Insurance Companies. “We need to enable our CIOs. If they want to use social media to connect with agents, employees, or customers, it’s my role to enable it in a secure fashion.”

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