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The Risk Managers educational track at this year’s Workers Compensation Educational Conference, held August 21-24 in Orlando, featured a number of standout sessions. Here are some highlights.

E At a session on predictive modeling, the speakers focused on how risk managers can analyze the data they have on file to reduce the cost and duration of claims and to cut down on fraud. One of the tips that stood out: Use text-mining technology that sifts through the notes made by claims adjusters—which often contain far more gems of insight than the boxes being checked on a standard claims form (about age, gender, marital status, etc.).  

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