Key to the success of Kennametal Inc.'s award-winning workers' compensation program: securing the buy-in of upper management.

How is this achieved?

“By implementing a series of workers' comp training programs, where I have been to every location in the U.S. to educate [employees] about the program, the administration and the claims process,” says Michael P. Murphy, Kennametal's manager of global property and casualty insurance.

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