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This month, we continue our discussion of how to go about attracting and acclimating Millennials to the realities and rewards of a career in the claims industry. One of the many points Mike Costonis makes in “The Millennial Invasion” is that the technology prowess of this fresh crop of candidates far outpaces what “the typical claims organization currently provides or accepts.” While the P&C industry is gradually mingling business information and camaraderie with delivered-in-a-nutshell news in some pretty surprising ways, as I stated last month, we still have an invigorating journey ahead.

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