If we’ve learned anything over the years it’s that with technology anything is possible. That even extends to real time commercial download, a project near and dear to the hearts of ACORD leadership and AUGIE.
“The ACORD User Group Information Exchange (AUGIE) is part of the real-time campaign,” says Carolyn “Cal” Durland, director of member relations for ACORD. “[The industry] has had success with the personal lines and commercial lines can have the same functionality in their systems.”
One area of concern for agents has always been the level of involvement of the underwriting staff in the more complicated commercial lines, but Durland explains the message ACORD is trying to deliver to the industry is “data is data and it doesn’t matter how you collect it; it’s what you do with it after the fact.”
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