The Flaspöhler Research Group Risk Manager Survey was initiatedin 2007 as a biennial study of U.S. Risk Managers' opinions ofcommercial carriers. This third Flaspöhler Study is undertaken inpartnership with NU.

The survey instrument consisted of 40 questions about insurerutilization, perceptions of insurers and related topics. Fifty-nineinsurers and 14 lines of business were evaluated.

Interviews were conducted over the web using dynamicadaptive-programming techniques. That is, respondents are onlyasked to rate companies with which they are familiar and only inregard to how those companies perform on factors the respondentconsiders to be important.

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