Q. What about outside the wide-scope disasters? Is there a discussion for other less catastrophic type claims?
A. Yes, we have also added two other chapters. One goes beyond first-party property coverage (Chapter 11) and discusses BI issues as they relate to product liability, builders' risks, and other types of insurance. In Chapter 12, we elaborate on techniques for handling claims in today's modern corporation, such as the use of technology, the paperless claim, and dealing with international losses. Finally, we have sought the guidance of several well-known and respected professionals in the field, such as David Goodwin of Covington & Burling LLP, David Barrett and Peter Rosen of Latham & Watkins LLP, and Peter Khan and Brad Ridden of the forensic accounting firm Matson Driscoll & Damico. They provided us with different perspectives on the BI claims process. Their contributions as additional writers certainly enhance the book.
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