Many refer to Bruce Springsteen as “The Boss.” Working in claims, you may have different—less endearing—terms for your boss, though. Supervisors may not push the envelope of musical creativity a la Bruce, but occasionally they may push the envelope of sanity. 

Adjusters don’t write songs about crazy bosses, but they may expound on a “Boss from Hell,” who invades dreams. In fact, perhaps nothing gets adjusters and claim professionals going like a discussion of the best and worst bosses they have had . . . or somehow endured. 

What exactly makes a good or bad claims supervisor? If you will forgive me for using an antiquated and politically correct term, then I use “boss” in a generic sense. The term refers to the person to whom you report. This could be a team unit leader, a claim supervisor, a claims manager, or a vice president of claims. 

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

 

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.