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Insuring a single vacant property can have its challenges, but suppose a vacant parcel is part of a complex holding that includes occupied and foreclosed properties? Then suppose a client has many such holdings scattered across the country and needs coverage for the entire portfolio of disparate holdings?

That was the situation faced by Daniel Rossen, vice president of Burns & Wilcox Brokerage in Chicago, after he visited a midsize retail agent and talked about the brokerage’s ability to put together large, complex master programs of insurance. Little did he know that the retail agent would come back a few weeks later with just such a challenge.

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