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Imagine seeing the ad to the right in the classifieds section of your daily newspaper. As outrageous as it sounds, there is an element of truth to this job description. An adjuster must be a “jack of all trades,” especially when handling catastrophe claims. They need to possess a broad range of knowledge and be skillful in interpersonal communication and negotiation. Adjusters may not be expected to be expert on all subjects, but they are expected to know enough about various subjects to know who to call for expert advice. The Institutes offer a variety of courses to assist adjusters with improving their knowledge and skills to more effectively handle claims.

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