The eINFORM Platform changes the process and speed in which life insurance applications are completed and underwriting requirements gathered, providing straight-through processing for the life insurance industry. eINFORM integrates with industry-specific systems and workflows that span multiple carrier and distribution channel requirements for receipt of orders and electronic delivery of a complete underwriting package.

IGO Exam, an offering within the eINFORM Platform, changes the way paramedical exams have been traditionally conducted. IGO Exam collects applicant medical information through a centralized, technology-driven application team that completes a short interview with the applicant using EMSI's proprietary scripting methodology. At the interview conclusion, the application specialist obtains an electronic signature and schedules the onsite physical exam using EMSI's Web-based scheduling tool, ScheduleEZ.

This single point of telephonic contact with the applicant shortens processing cycle times, reduces manual errors, creates an audit trail for regulatory compliance with a recorded transcript, and shortens the onsite physical exam to approximately 20 minutes.

"We have a deep understanding of the need for streamlined application processing, complete end-to-end information collection and integrated solutions across all touch points," says Chad Gross, EMSI's COO, Insurance Services Division and CIO. "From obtaining an objective applicant interview to the electronic delivery of a comprehensive underwriting package, we are providing our customers with faster and more accurate transactions for improved policy issuance rates, while still containing costs. Customers that are using our eINFORM Platform are experiencing up to a 32 percent reduction in cycle time."

Special Reports /

EMSI Launches the eINFORM Platform for Life Insurers

Related Stories

Recommended For You