Processing business throughout the enterprise has to be fast andit has to be secure. Finding the right software solution toaccomplish those twin goals isn't always easy, but it helps if youhave an established relationship with a software provider.

That's the situation in which personal lines insurer California Casualty found itself, according to senior networkanalyst Ruben Santiago. The carrier had been using another solutionto execute the various batch processing tasks involved with itsdata transactions, but as users sought more automation, the carrierturned to another business partner, Advanced Systems Concepts and itsActiveBatch software.

As Santiago began managing thebatch processing he learned that in order to use the carrier'scurrent version of ActiveBatch software–version four–users had tohave access to the console server. Also, to run any jobs the usershad to have the local admin account. Both created securityrisks

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