Processing business throughout the enterprise has to be fast and it has to be secure. Finding the right software solution to accomplish those twin goals isn't always easy, but it helps if you have an established relationship with a software provider.

That's the situation in which personal lines insurer California Casualty found itself, according to senior network analyst Ruben Santiago. The carrier had been using another solution to execute the various batch processing tasks involved with its data transactions, but as users sought more automation, the carrier turned to another business partner, Advanced Systems Concepts and its ActiveBatch software.

As Santiago began managing the batch processing he learned that in order to use the carrier's current version of ActiveBatch software–version four–users had to have access to the console server. Also, to run any jobs the users had to have the local admin account. Both created security risks