Steve Forte, director insurance strategy and alliances, OneShield, Inc.

It seems one cannot help but rehash debate in the insurance industry. I suppose we are not that unique but certainly fixated on issues that long seemed resolved, akin to best of breed. Legend has it that only the largest (and financially capable) insurers would embark on a journey of replacing core insurance applications (for example, policy administration) from numerous vendors.

However, as we have witnessed, this was the norm. Insurers with fewer resources (people, skill, money) than their bigger brother, tended to purchase a suite of products (policy, billing, and claims--the trilogy) from a single vendor for a multitude of reasons, including but not limited to:

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