Employees of Farmers Insurance have relocated to their new 175,000 foot facility in Oklahoma City. The new, technically advanced facility is environmentally-friendly and designed to LEED specifications. It is home to the company's HelpPoint contact center, claims, imaging, and data center operations.
The staged move began in early October and was conducted over five weekends to minimize the impact on customers and employees.
"Our goal was a first-class facility that our employees and the community would be proud of. At the same time, we wanted a facility that was environmentally-friendly. We accomplished our goals," says facilities manager, Nicolle Welsh.
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