In September I had the pleasure of attending the Independent Insurance Agents and Brokers Assn. (IIABA) Fall Leadership Conference in San Francisco. Most of the time I was with the Education Convocation group (except for a fun evening with the Young Agent’s Board at a burger joint). While there, I had the opportunity to make a presentation to the Directors of Education from nearly all 50 Big I state associations about how to deal with change, especially given the interesting times in which we live.

Related: Read Lisa Harrington’s September column, “LIsten well to hire well.”

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.