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The demand for integrated systems that simplify workflow, eliminate re-keying and speed processing is reaching new heights, reports FirstBest Systems, Inc., the provider of insurance software solutions that help property/casualty insurance carriers drive premium growth, scale their business, and achieve high service levels with agents.

At the 2010 MarketScout E-Symposium held last month, FirstBest surveyed a group of 40 carriers and agents/brokers to hear about their business objectives, productivity priorities and wish list for the ideal agent-carrier communication platform.

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