New York Life Insurance Company has added new mobile enhancements of its customer self-service Web site, the Virtual Service Center (VSC), for policy owners and account owners.

The service makes it easier for customers, in a secure and effective way, to view policy and investment information, transfer funds, and change future payment and investment allocations from their Web-enabled mobile devices.

“Bringing our many Virtual Service Center capabilities to a customer’s hand-held device delivers service in the most convenient way and we are very pleased to do so,” said Gary J. Miller, senior vice president and head of individual policy services at New York Life.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.