Many, if not most, insurance companies bear the scars of costly and unsuccessful system replacement initiatives. The implementation stories for both custom development and packaged software solutions often have the same unhappy ending – millions of dollars spent, with no or only partial systems to show for it.

Over the past several years, the market for property/casualty insurance packaged software has matured. More and more carriers are turning to packaged software to enable more flexible processes and take advantage of more advanced IT solutions to replace their aging systems. Our experience is that with solid software solutions and an Agile implementation approach, carriers can heal their wounds from past failures and better position themselves for success. While the Agile approach may be better known in the custom development arena, the increasing popularity of packaged software solutions creates an ideal opportunity to take time tested Agile methodologies and apply them to packaged software implementation.

An Agile approach can take many forms, but there are a few core tenets that should always be followed.

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