There are many stories in this industry about people who thought they were on a satisfying career path to one career and found themselves through some quirk of fate in the insurance industry. A similar story holds true for the incoming president of the National Association of Professional Surplus Lines Offices.

"I'm a somewhat unorthodox insurance person in that I entered the insurance industry in my mid-40s," said Letha E. Heaton, vice president of marketing for Admiral Insurance Co., a member of Greenwich, Conn.-based W.R. Berkley Corp.

Coming from the pharmaceutical and medical device industry, she had no idea what the excess and surplus lines industry was and had to do some research on it before interviewing with her first insurance industry employer, Markel.

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