Mitchell International, Inc., a provider of information, workflow, and performance management solutions to the property/casualty claims and collision repair industries, announced the availability of WorkCenter Review’s Compliance Manager in French.
Compliance Manager allows insurers to create and manage custom estimate requirements in French. These requirements can be distributed to field appraisers and DRP shops-from the national level down to the individual estimator level-producing more accurate estimates.
Compliance Manager provides a front-end audit application for field appraisers and DRP shops that launches automatically before the estimate is committed. Appraisers are able to make corrections to the estimate noted by the compliance review prior to upload. By ensuring estimates are in compliance before the insurer receives them can allow insurers to process estimates faster, reducing cycle time.
The solution provides French part descriptions for part rules, bumper repair vs. replace, aftermarket sheet metal, and partial refinish alerts. It is also now compatible with native French versions of Microsoft Windows utilizing French Regional Settings for Anglais (Canada) and Anglais (Etats-Unis). These capabilities help eliminate the process of translating repair estimates, resulting in significant productivity gains for Mitchell’s French-speaking customers.
“We’re pleased to provide French-speaking insurers the ability to better communicate with their direct repair shops and independent appraisers,” says Bruce Carrick, director of product management for Mitchell’s Canadian operations. “Receiving alerts in French will simplify the appraiser’s job by removing the extra step of having to translate compliance results, which reduces the potential for errors and speeds the claims process.”