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Two industry analysts will discuss how technology can help improve auto claim customer satisfaction levels through the use of technology in a Webinar being hosted by Claims magazine on Tuesday, Oct. 5, at 2 p.m. Eastern.

Susanna Gotsch, lead analyst for CCC Information Services, will lead the discussion, which will focus on the link between claim management practices and customer satisfaction — including automotive claim trends, consumer purchasing data, and the impact these factors have on carriers.

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