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Marshall & Swift/Boeckh (MSB) has launched an integrated suite of business intelligence solutions known as InFocus Solutions that will allow property insurers to diagnose potential concerns and act on opportunity areas within their books of business.

MSB has identified six areas that property insurers’ need to act upon to help fuel measurable improvements in profitability:

  • Leakage–from coverage/premium inadequacy and claims leakage
  • Sales channel performance
  • Risk selection
  • Loss prevention/loss mitigation
  • Pricing accuracy
  • Lack of policy count growth

To diagnose potential performance concerns and opportunities in those areas, InFocus Solutions segments books of business by loss ratio, loss costs, retention, frequency, severity, ITV coverage adequacy, and distribution channel performance. Within each segment, InFocus Solutions identifies the variables that are driving the results and allows the insurer to complete root-cause analyses down to the policy level.

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