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One of the foundations of any productive partnership is trust. That is especially true when an insurance company selects a software vendor–particularly a vendor that will provide the platform that drives the carrier’s business.

Michele Stanhope, BTS vice president for AIX Group, believes that is what has made the partnership between her company and Cover-All Technologies such a success. “Anyone from Cover-All is available to us,” she says. “I see it as an extension of our internal IT team. We work that way. We’re just in different locations.”

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