Harford Mutual Insurance is the exception to many regional carriers in that the company has built most of its own systems. But when speed to market is of the essence, turning to a best-of-breed vendor solution can be the best course of action, and that is what led Harford to the Agency Portal solution from AgencyPort, now a part of the insurance division of the Sword Group..
“We're quite proud of building our own solutions, but the driving reason we didn't build this solution was speed to market,” says Steve Fabian, assistant vice president of IT for Harford.
“We think we can develop better [tools] than anybody else, and we would have loved to tackle this project internally. But it would have been an expensive, time-consuming project, and we needed to get our portal process out there quickly, which drove us to the best-of-breed product.”
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