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Volunteerism always is critical to IASA, stresses Joe Pomilia, executive director. “While we work on events, infrastructure, governance, and all kinds of things every other organization or association cares about, volunteerism always is at the forefront because we continue to remain a small-staffed organization,” says Pomilia. “We want to stay close to our customer, and the only way to do that is have volunteers tightly integrate with everything we do.”

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