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HP announced a new solution for insurers that automates customer communications for claims processing. With the new HP Exstream solution for claims correspondence, insurers can receive reduced costs, improved customer response times, and can expedite the review and approval process while reducing compliance risks.

“HP is continuing its commitment to insurers to deliver solutions that help increase productivity, streamline document workflows and reduce loss-to-settlement time,” says Jon Firooz, director of HP Exstream product strategy. “Customer responsiveness is a critical element in claims processing. With this new interactive correspondence solution for creating and processing policyholder communications, claims representatives can help accelerate time to settlement, improve the customer experience, and achieve IT cost and administration savings.”

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