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In the age of Amazon, does customer engagement really matter?
Now more than ever, insurers must double down on customer experience and treat policyholders as people rather than a policy number.
Retaining insurance customers after a crisis
The customer experience following a loss event is an insurer’s opportunity to retain or lose an insured.
The Internet of Things is moving the broker's cheese
Connected devices are poised to shake up the industry. Here's what brokers can do to stay ahead of disruption.
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Sponsored by VPay
Digital Claims Processing: The Cornerstone of a Successful Technology Strategy for Insurers
Consumers want claims payments to be fast and easy. Are you delivering?
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Sponsored by Agency Revolution
Navigate a Marketing Revolution With Digital Tools for the 21st Century
Helping independent agencies modernize their digital marketing strategies can help you maximize profitability of the agent distribution channel in the current insurance landscape.
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Sponsored by TIBCO
The Fourth Industrial Revolution in Insurance
Are you ready for a fundamental shift in the insurance industry?
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