Jeff Fabry, CIO, Island Insurance Companies
Our best software solution to date has been our implementation of the Vertafore ImageRight content management and workflow system. We were able to go from a physical, document-centric infrastructure to a totally paperless environment within our claims and underwriting center in less than 18 months. The electronic workflows enabled us to achieve an ROI in 24 months through significant improvements in productivity. The visibility we gained from automating our claims and underwriting processes allow us to better manage our workflows and workloads as well as provide us a much better position in regard to compliance and audit.