When we launched Claims CE a few months ago, I knew there was an appetite amongst our readership for continuing education-themed content. However, I had no idea how voracious that hunger was!

It was a surreal experience to receive such phenomenal feedback shortly after the inaugural issue landed in e-mail boxes in late February. It’s clear to me that dealing with continuing education requirements is a top-of-mind issue for many claim professionals in the field. Part of that includes paying attention to licensing dilemmas.

With that in mind, in this issue we shine the spotlight onto this often-confusing process. In “Choose Your Own CE Adventure,” Contributors Kathleen Robison, CPCU, and William Stewart, CPCU, discuss not only the importance of staying on top of those pesky CE requirements, but also how to make the most of the experience. Just because they’re required doesn’t mean they have to be tedious. They make a compelling argument that the process can be thrilling and rewarding for those who take the time to put a plan into place.

Our continuing-education quiz, “Know Your CE,” also addresses the topic of adjuster licensing. There’s no doubt about it that this feature is the most popular part of Claims CE. This edition is packed with information and answers about the licensing process and, along the way, manages to dispel many licensing misconceptions, too. This is truly a must-read column for claim professionals who take their jobs seriously.

To wrap things up, we’ve provided a preview of one of the biggest and best conferences to occur each year. The Risk and Insurance Management Society’s (RIMS) annual conference and exhibition manages to attract around 10,000 participants each year — and with good reason. Find out what you can expect at this year’s event in Boston, and learn what you can expect from the more than 120 session being offered, many of which are certified for continuing education credits.

I hope you like what you’ve seen so far of Claims CE. As always, be sure to let me know what you think by e-mailing me at egilkey@sbmedia.com. If you’re interested in contributing an article, feel free to send me your ideas.

See you in June with our next edition!


Eric Gilkey
Editor in Chief
Claims Magazine