Vertafore, a provider of software and services to the insurance industry, announced the availability of WorkSmart, a workflow and content management solution that helps agencies increase their capacity and gain insight into their business.

WorkSmart shows work that has been completed and work that is upcoming or in progress. Bottlenecks and inefficiencies in the process become apparent and with this insight, agencies can adjust to ensure business is marketed, renewed, and serviced. Additionally, the solution's workflow capabilities automate routine steps and processes, enabling agencies to increase their capacity and ensure their customer-facing employees are spending more time servicing customers and selling business.

"Vertafore continues to respond to our customers, providing what they need to operate a successful business," says Steven Finch, vice president of Vertafore agency markets. "Our customers want to grow their business, increase their capacity, and gain insight into their own workflows, which can mean rebalancing staff and revising and refining business processes. WorkSmart offers the ability to do all of that, and gives agencies what they need to thrive."