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The shortage of qualified and experienced underwriters is growing as senior underwriters retire. FirstBest Systems, Inc., provider of software solutions that help property/casualty carriers, conducted a survey about training and knowledge sharing during the 2010 NAMIC Commercial Lines Underwriting Seminar last month and the findings reveal few insurers have leveraged technologies that appeal to Gen Y, facilitate real-time training and collaboration for new hires and teams, and capture underwriting expertise for knowledge-sharing purposes.

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