Thank you for sharing!

Your article was successfully shared with the contacts you provided.

By Jim Thumma, Vice President of Sales and Marketing, Optical Image Technology

Whether you work in underwriting, claims, or another area of the business, service, profitability, and compliance demand that you manage information in structured, efficient, auditable ways. Providing seamless and appropriate access to content so you can make smart decisions and initiate action quickly – and cost effectively – is where ECM software excels.

Yet ECM can only meet its potential if it’s designed with seamless access in mind; it’s tightly integrated with core business systems; and processes are automated maximizing meaningful use of data enterprise wide. Like any web-based product, a browser-based platform makes it significantly easier by ensuring accessibility, flexibility, timeliness, and continuity in managing content.

Why efficiency gaps remain Marketplace expectations of data accuracy, transactional insights, and immediate service have steadily increased as information delivery tools have improved. Vendors have responded with a constant stream of features and functionality to improve access to data that drives business decisions and addresses shifting regulatory and business demands. Still, disjointed, cumbersome, and unwieldy ECM systems have emerged as a result of:

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.