X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Michael Fergang, CIO Grange Insurance

A successful system implementation efficiently adds business value through new or improved products, processes, or services. Business goals constantly are evaluated and prioritized based on performance criteria and feedback. Project teams follow a clear process of planning, coding, and testing to ensure a quality implementation. Various metrics, including user feedback, business value generated, and implementation measurements, are used to improve the process continually. But true success at Grange is measured in delighting our customers and agents.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2020 ALM Media Properties, LLC. All Rights Reserved.