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Many years ago Thomas J. Watson said: “Once an organization loses its spirit of pioneering and rests on its early work, its progress stops.” In the current economy, with much of the insurance marketplace appearing as a zero-sum game or perhaps even a temporarily shrinking pie, insurers are on an innovation treadmill they must keep pace with to stay competitive. And today, one of the most important competitive paradigms to embed in every insurance enterprise is a rock-solid business intelligence (BI) foundation.

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