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In today’s demanding and competitive insurance marketplace, one of the skills that can separate the high-performing insurance company from its competitors is litigation management. This skill is vital to delivering the value-added proposition that a top-notch claim organization should deliver to its clients. This article will discuss the three components required to deliver world-class litigation management.

Selecting Effective Counsel

This is one of the most challenging areas of good litigation management and one that is driven less by objective measurement and more by effective marketing of law firms. It is very difficult — but not impossible — to measure a counsel’s effectiveness. This challenge is of such importance that those who get it right have a tremendous competitive advantage.

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