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Just as you cannot build a house without a solid foundation, you cannot build a career in claims without learning the fundamentals of claim handling. Regardless of the specialty you are entering — multi-line adjusting, property, liability, workers’ compensation, marine, aviation, heavy equipment, contractor equipment, boiler and machinery, errors and omissions, or subrogation — the basics remain the same and are the focus of the Associate in Claims (AIC) program.

The AIC program provides the rudiments of the most important aspects of adjusting, including investigation, evaluation, negotiation, and litigation, along with the administrative aspects of the job. Once these fundamentals are mastered, this knowledge can be put to use across virtually all types of assigned claims.

In addition to helping you become a better adjuster, earning the AIC designation demonstrates a commitment to claims as a career. In a recent survey conducted by the American Institute for CPCU/Insurance Institute of America (the Institutes), 60 percent of the companies surveyed did not require employee development plans. Of those that did, only one in 10 felt strongly that the organization effectively aligned employee development plans with company goals.

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