Celent Model Insurer 2010: Case Studies of Effective Technology Use in Insurance,

The report also names Missouri Employers Mutual Insurance the Model Insurer of the Year. These best practices in the use of technology span the product and policyholder life cycle, including product definition, distribution, underwriting, policy administration, service, claims, and infrastructure. The report also reviews IT best practices and measurable business results used in evaluating the Model Insurer components.
"One common theme for many of the projects profiled in this year's report is the emphasis on top-line growth," says Mike Fitzgerald, senior analyst with Celent's insurance group and author of the report. "Insurers are looking to technology to enter new markets, or to address new segments within existing ones."

Model carriers, the projects, and the technology vendor include:

Allianz Life Insurance Company of North America: using technology to attract new distribution partners through the Transformation program from Depository Trust & Clearing Corporation (DTCC).