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In a new report, Celent Model Insurer 2010: Case Studies of Effective Technology Use in Insurance, Celent recognizes 27 insurance technology initiatives as Model Insurer Components.

The report also names Missouri Employers Mutual Insurance the Model Insurer of the Year. These best practices in the use of technology span the product and policyholder life cycle, including product definition, distribution, underwriting, policy administration, service, claims, and infrastructure. The report also reviews IT best practices and measurable business results used in evaluating the Model Insurer components. “One common theme for many of the projects profiled in this year’s report is the emphasis on top-line growth,” says Mike Fitzgerald, senior analyst with Celent’s insurance group and author of the report. “Insurers are looking to technology to enter new markets, or to address new segments within existing ones.”

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