Harry Emerson
Emerson Development

At a time of economic downturn when insurers are struggling to grow revenue, the security issues generated by Internet phone service, aka Voice over Internet Protocol or VoIP, could very well create a new frontier for insurance carriers.

Most of you are familiar with the popular Internet phone service known as VoIP, a low-cost, discounted service that is rapidly being adopted just about everywhere. The use of VoIP telephones is growing because of their generous price structure and the relative ease of entry for new users. But there is a dark side to nearly-free telephony which has escaped our general attention as we joyfully embrace its ever-cheaper cost of doing business. Unfortunately for the user, society will be noticing this dark side more and more as organizations and institutions across the globe continue to adopt VoIP for their primary means of telephone communication. Lured by the siren call of low cost or no-cost service, and the absence of any FCC regulations whatsoever, the public and private sectors have closed their collective eyes to the glaring absence of safeguards built into this cheaper / cheapest business model, and like lemmings are enthusiastically racing towards the cliff of cyber-insecurity.