In August 2009, some vehicle history information providers started to share auto insurance claim data with their customers. Insurance claim data is now being released to the public. This information is shared with used car buyers and sellers throughout North America. Surprisingly, many auto insurance companies did not know this was happening and they may not have given their authorization. Some vehicle history information providers have taken it upon themselves to disclose this information and to decide how it will be shared without any insurance company involvement.

“We were shocked to discover our information was being shared without our knowledge,” said the assistant vice president of auto physical damage for a major insurance company. “When we discovered what was happening, we took immediate steps to stop it.”

For more than 20 years, vehicle history providers have sought auto insurance claim data. For that same length of time, insurers have consistently refused to share auto insurance claim data. Many insurance companies may not realize that some vehicle history reporting companies — despite the industry’s longstanding refusal to share such data — have started to include insurance claim information on their reports.

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