What do security threats, service expectations, doubts about the quality of software products being offered, and regulatory concerns have in common? They are all challenges faced by insurance IT leaders who took part in Tech Decisions' annual IT Town Hall.
This year's respondents–Raymond Voelker, CIO of Progressive Insurance; Tom Bauer, CIO of Allianz Life; Craig Forrester, CIO of Cincinnati Insurance; Stuart Rosenberg, CTO of Westfield Insurance; Tim Schaefer, CIO of Northwestern Mutual; Eileen Slevin, senior vice president and CIO of New York Life; and Craig Lowenthal, CIO of New York Marine and General Insurance Co.–considered a dozen questions.
They tackled current concerns ranging from the difficulties of the past year and the outlook for 2010 to how they deal with the challenges brought by both internal business users and their external partners and policyholders. These veterans provide insight on the state of insurance IT in late 2009 and what keeps them up at night worrying about the future.
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