Allstate Insurance and its Allstate Motor Club have launched anew mobile application that brings roadside services directly todrivers with iPhones and selected BlackBerry models.

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Through this app, which is free to download at www.allstatemotorclub.com/mobile,Allstate is making many of its services available to nonmembers forthe first time.

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“We believe all motorists will appreciate the added peace ofmind Allstate Motor Club members enjoy today,” says Patrick M.O'Brien, president of Allstate Roadside Services. “Roadsideassistance is a service drivers really appreciate when they needit, because it helps get them back on the road to theirdestinations no matter where they're going.”

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The new app uses global positioning system (GPS) technology todetermine a caller's location to connect to the nearest availableservice provider. Drivers can initiate the roadside service in lessthan a minute.

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Allstate Motor Club members can download the app and preregistertheir contact information and membership ID. Drivers withoutAllstate Motor Club memberships can use the app on a pay-per-usebasis. When requesting roadside assistance, the app transmits thevehicle's location and service details to a nearby serviceprovider. Once service is confirmed, the app provides the serviceprovider's name and an estimated time of arrival.

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“Making roadside assistance available via smart phones isanother example of how Allstate is leveraging technology to provideservice for its consumers,” says O'Brien. “The app even includes aconvenient survey for customers to provide immediate feedback ontheir experience to help us ensure our high levels of customersatisfaction.”

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