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When Arbitration Forums told us that its new web-based subrogation system could save insurers up to $500 million in claim costs, we decided a little chat was in order. Claims’ Eric Gilkey went straight to the top to find out more.

Tell our readers a little bit about the web-based subrogation system. How does it work?

The E-Subro Hub is a web-based electronic communication and document management tool that provides our membership and the industry as a whole with a more efficient method to process their subrogation demands and responses electronically.

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