AgencyPort, a provider of Web-based solutions to the property/casualty insurance industry, has unveiled the findings from its polling of independent insurance agents on their views of the current state of insurance technology. The company’s research cites shortcomings with carrier technology that cause agents to choose other carriers for quotes.

AgencyPort conducted the Agent Insight Tour to determine which technologies are succeeding in moving the industry from paper to online–what challenges still exist and what steps the market must take to improve the way insurance is transacted. The report details feedback and suggestions from hundreds of agents and covers topics relevant to agent/carrier connectivity for commercial, personal, and specialty lines of P&C insurance.

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