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They’re located in Canada, Florida, and a Mississippi Gulf Coast town still reeling from Katrina. They have as few as 10 employees and as many as 250. One of the only things these three independent agencies have in common is success based on smart use of their automation systems.

In an informal roundtable discussion at last week’s Applied Systems Client Network (ASCnet) TENCon, the annual meeting of the Applied Systems users group, three agency principals–all heavily involved in ASCnet–talked about their growth strategies and the central role automation plays in the process. These are their stories:

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