Premium diversion scheme nets insurance agent 14-year prison sentence, $8.3M fine
The agent, who pled guilty to the charges in 2021, kept more than $4.8 million in premium payments for his personal use.
Using claims FAQs to anticipate customer needs
The most common inquiries during the claims process deal with process explanations and next steps, according to a recent Hi Marley white paper.
Sponsored by Agentero
The Age of the New & Improved Intermediary
The results explored in this report are from a survey designed to help understand the use of agents among Gen Zs, Millennials, Gen Xers and Baby Boomers. Download it to understand how to best serve your customers.
Sponsored by One Inc
12 Insurance Industry Trends in 2023
This report reviews the challenges and opportunities impacting the property/casualty insurance industry, and 12 insurance industry trends in 2023 that will drive the ability to provide a frictionless customer experience.
Sponsored by Ushur
The Smart Guide to Conversational AI for Insurers
This eBook delves into the value of conversational AI to insurance carriers as part of their digital transformation strategy, and decomposes conversational AI into its key components, types and how to get started.
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