X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Sadly, tension often characterizes relationships between claim adjusters and underwriters. There is unfortunately a professional enmity that develops between these two departments and functional areas within an insurance company. Both need each other and must function at a high level for any insurer to succeed. A symbiotic relationship exists between adjusters and underwriters.

Adjusters often see themselves as orphaned stepchildren of the insurance hierarchy, while underwriters get all the money, prestige, and glory. They may also feel as though they inherit the boneheaded underwriting decisions made by those who decide which accounts will be written and which ones will be declined. Some adjusters bitterly quip, “Doctors bury their mistakes; underwriters simply pass theirs on to the claim department.”

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.