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Back in late March, InStar Services Group named seasoned veteran Mark Davis as its new president and CEO. Claims‘ Eric Gilkey chatted with him about his past, his future, and what he thinks are the biggest issues facing the insurance restoration industry right now.

Among your successes, you were co-founder and president of BELFOR USA. What did you learn from that experience that will help you as the new president and CEO of InStar Services?

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