Back in late March, InStar Services Group named seasoned veteran Mark Davis as its new president and CEO. Claims‘ Eric Gilkey chatted with him about his past, his future, and what he thinks are the biggest issues facing the insurance restoration industry right now.

Among your successes, you were co-founder and president of BELFOR USA. What did you learn from that experience that will help you as the new president and CEO of InStar Services?

When we founded BELFOR USA in 1999, we had a clear directive to become the largest insurance restoration company in North America. Although we accomplished that goal within three years, as I look back some of the growth was just too fast. So as my InStar team looks to grow, we will execute our growth at a more manageable pace.

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